FAQs

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What services does Genki Content Studios offer for content creators?

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We offer studio hire, content creation space, content shoots, branding shoots, podcast setups, product shoot areas, creative support, and flexible sessions designed to help you create high-quality content quickly.


How can I book a session at Genki Content Studios in Birmingham?

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Booking is easy — simply select the amount of time you would like to have at our studio using the booking link on our website. We offer flexible hourly sessions with a minimum 2-hour booking. Please note, all bookings have to be paid for in advance.


What are the operating hours of Genki Content Studios?

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We are open Tuesday to Sunday 8am-8pm

Mondays Closed


Where is Genki Content Studios located in Birmingham?

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Genki Content Studios is conveniently based in the creative heard of Birmingham - Digbeth. Situated in the middle of the Custard Factory with easy access for local businesses, creators, and brands looking for a dedicated content space. Our postcode is B9 4AA


Are there any content creation spaces in Birmingham suitable for small businesses?

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Yes — Genki Content Studios is designed for small businesses, creators, and startups who need an affordable, stylish space to film professional content without the overheads of a full studio hire.


How can I book a creative studio space in Birmingham for a few hours?

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You can book Genki Content Studios for as little as 2 hours, making it perfect for batching content, product shoots, podcasts, or social media filming in one focused session.


Can I get help filming my content at Genki Content Studios

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Yes — support can be added to your booking if you’d like help filming, setting up shots, or creating engaging content during your session and is available Tuesday- Friday 11am-4pm. Please add a note when making your booking.

If you require further support in creating your content, we also offer 4-hour content shoots `Tuesday - Friday and can be booked either 8am or 12pm on these dates. Please visit out content creation package here


Is there any Parking available?

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Yes there is paid public parking by the Custard Factory at NorthYard car park or Digbeth Court car park. Spaces are limited so please plan ahead.

What happens if I need to reschedule my studio booking?

Please see below for our terms and conditions regarding rescheduling and cancellations:

  • 7 or more days’ notice: reschedule once at no charge, or cancel for a full refund.

  • 72 hours to fewer than 7 days’ notice: reschedule once at no charge, or cancel with full refund.

  • 48 hours to fewer than 72 hours’ notice: reschedule with a rebooking fee equal to 50% of the original booking fee, or cancel with 50% refund (half of the booking fee is retained).

  • Fewer than 48 hours’ notice: no reschedule accepted and no refund (the full booking fee is retained).

  • Only one reschedule permitted per Booking; further changes are treated as cancellations based on the original date.

  • No refunds for transport delays, weather, illness, personal circumstances, or other issues outside our control.

  • If Genki cannot fulfil a Booking, we will offer a new time; if none is suitable, a 100% refund is provided. This is the Client’s sole remedy.

  • Breach of Sections 6, 9, or 10 may result in cancellation without refund.


What is included in your 4-Hour Content Shoots?

Our content shoots include

  • 4 hours shooting time in a styled studio

  • Lifestyle + professional set options

  • All raw photo and video files

  • 1 edited Reels

  • Promotional content tailored to your brand

  • Guidance with posing, scripting, and content ideas

  • Use of all props, decor and lighting equipment

  • Multiple backgrounds and styled areas

  • Product and lifestyle photography

  • Optional voiceovers or ad-style footage

  • Delivery of raw content in 72 hours

  • Edited Reel delivered in 7 days